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ESO Lua File v100016

ingame/help/keyboard/helpsubmitfeedback_keyboard.lua

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local HELP_CUSTOMER_SERVICE_INCOMPLETED_FIELDS_DIALOG = "HELP_CUSTOMER_SERVICE_INCOMPLETED_FIELDS_DIALOG"
local lastSubmitTime = 0
local HELP_SUBMIT_FEEDBACK_SUBCATEGORY =
{
     --Will Replace Subcategories With Enums--
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_ALLIANCE_WAR] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_ALLIANCE_WAR_GRAVEYARD,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_ALLIANCE_WAR_SIEGE,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_AUDIO] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_AUDIO_MUSIC,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_AUDIO_OTHER,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_CHARACTERS] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_CHARACTERS_ABILITIES,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_CHARACTERS_TARGETING,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_COMBAT] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_COMBAT_ABILITY,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_COMBAT_NPC,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_ITEMS] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_ITEMS_ARMOR,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_ITEMS_WEAPONS,
          detailsTitle = GetString(SI_CUSTOMER_SERVICE_ITEM_NAME),
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_GAME_SYSTEM] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_GAME_SYSTEM_CHAT,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_GAME_SYSTEM_VENDOR,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_GRAPHICS] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_GRAPHICS_ART_ANIMATION,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_GRAPHICS_WEATHER,
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_QUESTS] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_QUESTS_DIALOG_VOICEOVER,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_QUESTS_REWARDS,
          detailsTitle = GetString(SI_CUSTOMER_SERVICE_QUEST_NAME),
     },
     [CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_TEXT] =
     {
          minValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_TEXT_DIALOG_VOICEOVER,
          maxValue = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_TEXT_BOOKS,
     },
}
local HelpSubmitFeedback_Keyboard = ZO_HelpScreenTemplate_Keyboard:Subclass()
function HelpSubmitFeedback_Keyboard:New(...)
    return ZO_HelpScreenTemplate_Keyboard.New(self, ...)
end
function HelpSubmitFeedback_Keyboard:Initialize(control)
     HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD_FRAGMENT = ZO_FadeSceneFragment:New(control)
    
     local iconData =
     {
          name = GetString(SI_CUSTOMER_SERVICE_SUBMIT_FEEDBACK),
          categoryFragment = HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD_FRAGMENT,
        up = "EsoUI/Art/Help/help_tabIcon_feedback_up.dds",
        down = "EsoUI/Art/Help/help_tabIcon_feedback_down.dds",
        over = "EsoUI/Art/Help/help_tabIcon_feedback_over.dds",
     }
     ZO_HelpScreenTemplate_Keyboard.Initialize(self, control, iconData)
     self.helpScrollChild = control:GetNamedChild("ScrollContainerScrollChild")
     self.helpImpactTitle = self.helpScrollChild:GetNamedChild("ImpactTitle")
     self.helpCategoryTitle = self.helpScrollChild:GetNamedChild("CategoryTitle")
     self.helpSubcategoryTitle = self.helpScrollChild:GetNamedChild("SubcategoryTitle")
     self.helpDetailsTitle = self.helpScrollChild:GetNamedChild("DetailsTitle")
     self.helpDescriptionTitle = self.helpScrollChild:GetNamedChild("DescriptionTitle")
     self.helpSubmitButton = self.helpScrollChild:GetNamedChild("SubmitButton")
     self.helpDetailsTextControl = self.helpScrollChild:GetNamedChild("DetailsTextLine")
     self.helpSubcategoryContainer = self.helpScrollChild:GetNamedChild("SubcategoryContainer")
     self.helpDetailsContainer = self.helpScrollChild:GetNamedChild("DetailsContainer")
     self.helpCategoryComboBoxControl = self.helpScrollChild:GetNamedChild("CategoryComboBox")
     self.helpSubcategoryComboBoxControl = self.helpScrollChild:GetNamedChild("SubcategoryComboBox")
     control:RegisterForEvent(EVENT_CUSTOMER_SERVICE_FEEDBACK_SUBMITTED, function (...) self:OnCustomerServiceFeedbackSubmitted(...) end)
     self:InitializeTextBox()
     self:InitializeDialogs()
end
function HelpSubmitFeedback_Keyboard:InitializeComboBoxes()
     local function CreateComboBox(childName)
          local combo = ZO_ComboBox_ObjectFromContainer(self.helpScrollChild:GetNamedChild(childName))
          combo:SetSortsItems(false)
          combo:SetFont("ZoFontWinT1")
          combo:SetSpacing(4)
          return combo
     end
     self.helpImpactComboBox = CreateComboBox("ImpactComboBox")
     self.helpCategoryComboBox = CreateComboBox("CategoryComboBox")
     self.helpSubcategoryComboBox = CreateComboBox("SubcategoryComboBox")
     local function OnCategoryChanged()
          self:UpdateSubcategories()
          self:UpdateDetailsComponents()
          self:UpdateSubmitButton()
     end
     for i = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_IMPACT_MIN_VALUE, CUSTOMER_SERVICE_SUBMIT_FEEDBACK_IMPACT_MAX_VALUE do
          local name = GetString("SI_CUSTOMERSERVICESUBMITFEEDBACKIMPACTS", i)
          if name ~= nil then
               local entry = ZO_ComboBox:CreateItemEntry(name, function() self:UpdateSubmitButton() end)
               entry.index = i
               self.helpImpactComboBox:AddItem(entry, ZO_COMBOBOX_SUPRESS_UPDATE)
          end
     end
     self.helpImpactComboBox:SelectItemByIndex(1)
     for i = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_MIN_VALUE, CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_MAX_VALUE do
          local name = GetString("SI_CUSTOMERSERVICESUBMITFEEDBACKCATEGORIES", i)
          if name ~= nil then
               local entry = ZO_ComboBox:CreateItemEntry(name, OnCategoryChanged)
               entry.index = i
               self.helpCategoryComboBox:AddItem(entry, ZO_COMBOBOX_SUPRESS_UPDATE)
          end
     end
     self.helpCategoryComboBox:SelectItemByIndex(1)
end
function HelpSubmitFeedback_Keyboard:InitializeTextBox()
     self.details = self.helpScrollChild:GetNamedChild("DetailsTextLineField")
    self.details:SetMaxInputChars(MAX_HELP_DETAILS_TEXT)
     ZO_EditDefaultText_Initialize(self.details, GetString(SI_CUSTOMER_SERVICE_ENTER_NAME))
     --Storing the text field and adding handlers to the visibility events so the Submit Button can be enabled/disabled when the player has typed something in
     --The Submit Button is disabled when the details text is empty (and the details text is visible)
     self.detailsDefaultTextField = self.details:GetNamedChild("Text")
     self.detailsDefaultTextField:SetHandler("OnEffectivelyShown",function() self:UpdateSubmitButton() end)
     self.detailsDefaultTextField:SetHandler("OnEffectivelyHidden",function() self:UpdateSubmitButton() end)
     self.description = self.helpScrollChild:GetNamedChild("DescriptionBodyField")
    self.description:SetMaxInputChars(MAX_HELP_DESCRIPTION_BODY)
    ZO_EditDefaultText_Initialize(self.description, GetString(SI_CUSTOMER_SERVICE_DEFAULT_DESCRIPTION_TEXT_FEEDBACK))
     --The Submit Button is disabled when the description text is empty
     self.descriptionDefaultTextField = self.description:GetNamedChild("Text")
     self.descriptionDefaultTextField:SetHandler("OnEffectivelyShown",function() self:UpdateSubmitButton() end)
     self.descriptionDefaultTextField:SetHandler("OnEffectivelyHidden",function() self:UpdateSubmitButton() end)
     self.description:SetText("")
end
function HelpSubmitFeedback_Keyboard:InitializeCheckButton()
     self.helpAttachScreenshotCheckButton = self.helpScrollChild:GetNamedChild("AttachScreenshotCheckButton")
     ZO_CheckButton_SetUnchecked(self.helpAttachScreenshotCheckButton)
end
function HelpSubmitFeedback_Keyboard:InitializeDialogs()
     ZO_Dialogs_RegisterCustomDialog("HELP_SUBMIT_FEEDBACK_SUBMIT_TICKET_SUCCESSFUL_DIALOG",
     {
          canQueue = true,
        mustChoose = true,
          title =
          {
               text = GetString(SI_CUSTOMER_SERVICE_SUBMIT_CONFIRMATION),
          },
        mainText =
        {
               text = GetString(SI_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBMIT_CONFIRMATION), 
        },
       
        buttons =
        {
               {
                    keybind = "DIALOG_NEGATIVE",
                    text = SI_DIALOG_EXIT,
               },
        },          
     })
end
function HelpSubmitFeedback_Keyboard:UpdateSubcategories()
     local categoryIndex = self.helpCategoryComboBox:GetSelectedItemData().index
     self.helpSubcategoryComboBox:ClearItems()
     self.subcategoryIndex = HELP_SUBMIT_FEEDBACK_SUBCATEGORY[categoryIndex]
     if self.subcategoryIndex == nil then
          self:SetSubcategoryContentHidden(true)
     else
          self:SetSubcategoryContentHidden(false)
          --Add Select Subcategory Entry in the Subcategory Combo Box
          local defaultEntry = ZO_ComboBox:CreateItemEntry(GetString("SI_CUSTOMERSERVICESUBMITFEEDBACKSUBCATEGORIES",CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_NONE), OnImpactChanged)
          defaultEntry.index = CUSTOMER_SERVICE_SUBMIT_FEEDBACK_SUBCATEGORY_NONE
          self.helpSubcategoryComboBox:AddItem(defaultEntry, ZO_COMBOBOX_UPDATE_NOW)
          for i = self.subcategoryIndex.minValue, self.subcategoryIndex.maxValue do
               local entry = ZO_ComboBox:CreateItemEntry(GetString("SI_CUSTOMERSERVICESUBMITFEEDBACKSUBCATEGORIES",i), function() self:UpdateSubmitButton() end)
               entry.index = i
               self.helpSubcategoryComboBox:AddItem(entry, ZO_COMBOBOX_UPDATE_NOW)
          end
          local PERFORM_CALLBACK = false
          self.helpSubcategoryComboBox:SelectItemByIndex(1,PERFORM_CALLBACK)          
     end
end
function HelpSubmitFeedback_Keyboard:UpdateDetailsComponents()
     self.details:SetText("")
     if self.subcategoryIndex then
          if self.subcategoryIndex.detailsTitle then
               self:SetDetailsContentHidden(false)
               self.helpDetailsTitle:SetText(self.subcategoryIndex.detailsTitle)
          else
               self:SetDetailsContentHidden(true)
          end
     else
          self:SetDetailsContentHidden(true)
     end
end
function HelpSubmitFeedback_Keyboard:SetSubcategoryContentHidden(shouldHide)
     self.helpSubcategoryComboBoxControl:SetHidden(shouldHide)
     self.helpSubcategoryTitle:SetHidden(shouldHide)
     local offsetY = 0
     if not shouldHide then
          offsetY = 20
     end
     self.helpSubcategoryContainer:SetAnchor(TOPLEFT, self.helpCategoryComboBoxControl, BOTTOMLEFT, 0, offsetY)
end
function HelpSubmitFeedback_Keyboard:SetDetailsContentHidden(shouldHide)
     self.helpDetailsTextControl:SetHidden(shouldHide)
     self.helpDetailsTitle:SetHidden(shouldHide)
     local offsetY = 0
     if not shouldHide then
          offsetY = 20
     end
     self.helpDetailsContainer:SetAnchor(TOPLEFT, self.helpSubcategoryContainer, BOTTOMLEFT, 0, offsetY)
end
function HelpSubmitFeedback_Keyboard:UpdateSubmitButton()
     local enableSubmitButton = true
     if self.helpCategoryComboBox == nil or self.helpImpactComboBox == nil or self.helpSubcategoryComboBox == nil or self.descriptionDefaultTextField == nil then
          enableSubmitButton = false
     elseif self.helpImpactComboBox:GetSelectedItemData().index <= CUSTOMER_SERVICE_SUBMIT_FEEDBACK_IMPACT_MIN_VALUE then
          enableSubmitButton = false
     elseif self.helpCategoryComboBox:GetSelectedItemData().index <= CUSTOMER_SERVICE_SUBMIT_FEEDBACK_CATEGORY_MIN_VALUE then
          enableSubmitButton = false
     elseif not self.helpSubcategoryComboBoxControl:IsHidden() and self.helpSubcategoryComboBox:GetSelectedItemData().index <= 0 then
          enableSubmitButton = false
     elseif not self.helpDetailsTextControl:IsHidden() and self.details:GetText() == "" then
          enableSubmitButton = false
     elseif not self.descriptionDefaultTextField:IsHidden() then
          enableSubmitButton = false
     end
     self.helpSubmitButton:SetEnabled(enableSubmitButton)
end
function HelpSubmitFeedback_Keyboard:ClearFields()
     self.helpImpactComboBox:SelectItemByIndex(1)
     self.helpCategoryComboBox:SelectItemByIndex(1)
     self.description:SetText("")
     ZO_CheckButton_SetUnchecked(self.helpAttachScreenshotCheckButton)
end
function HelpSubmitFeedback_Keyboard:AttemptToSendFeedback()
     --Create the Request
     local impactId = self.helpImpactComboBox:GetSelectedItemData().index
     local categoryId = self.helpCategoryComboBox:GetSelectedItemData().index
     local detailsText = self.details:GetText()
     local descriptionText = self.description:GetText()
     local attachScreenshot = ZO_CheckButton_IsChecked(self.helpAttachScreenshotCheckButton)
     local subcategoryId
     if not self.helpSubcategoryComboBoxControl:IsHidden() then
          subcategoryId = self.helpSubcategoryComboBox:GetSelectedItemData().index
     end
    if attachScreenshot and (lastSubmitTime + 30000) > GetFrameTimeMilliseconds() then
        ZO_Dialogs_ShowDialog("TOO_FREQUENT_BUG_SCREENSHOT")
    else
        ZO_Dialogs_ShowDialog("HELP_CUSTOMER_SERVICE_SUBMITTING_TICKET_DIALOG")
        ReportFeedback(impactId, categoryId, subcategoryId, detailsText, descriptionText, attachScreenshot)
        SCENE_MANAGER:ShowBaseScene()
        lastSubmitTime = GetFrameTimeMilliseconds()
    end
end
function HelpSubmitFeedback_Keyboard:OnCustomerServiceFeedbackSubmitted(eventCode, response, success)
     ZO_Dialogs_ReleaseDialog("HELP_CUSTOMER_SERVICE_SUBMITTING_TICKET_DIALOG")
     if success then
          ZO_Dialogs_ShowDialog("HELP_SUBMIT_FEEDBACK_SUBMIT_TICKET_SUCCESSFUL_DIALOG", nil, {mainTextParams = {response}})
     else
          ZO_Dialogs_ShowDialog("HELP_CUSTOMER_SERVICE_SUBMIT_TICKET_ERROR_DIALOG", nil, {mainTextParams = {response}})
     end
     self:ClearFields()
end
--Global XML
    if IsSubmitFeedbackSupported() then
        HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD = HelpSubmitFeedback_Keyboard:New(self)
    end
end
     HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD:AttemptToSendFeedback()
end