Back to Home

ESO Lua File v101043

ingame/help/keyboard/helpsubmitfeedback_keyboard.lua

[◄ back to folders ]
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
local HELP_CUSTOMER_SERVICE_INCOMPLETED_FIELDS_DIALOG = "HELP_CUSTOMER_SERVICE_INCOMPLETED_FIELDS_DIALOG"
local lastSubmitTime = 0
local HelpSubmitFeedback_Keyboard = ZO_HelpScreenTemplate_Keyboard:Subclass()
function HelpSubmitFeedback_Keyboard:Initialize(control)
    HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD_FRAGMENT = ZO_FadeSceneFragment:New(control)
    
    local iconData =
    {
        name = GetString(SI_CUSTOMER_SERVICE_SUBMIT_FEEDBACK),
        categoryFragment = HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD_FRAGMENT,
        up = "EsoUI/Art/Help/help_tabIcon_feedback_up.dds",
        down = "EsoUI/Art/Help/help_tabIcon_feedback_down.dds",
        over = "EsoUI/Art/Help/help_tabIcon_feedback_over.dds",
    }
    ZO_HelpScreenTemplate_Keyboard.Initialize(self, control, iconData)
    self.helpScrollChild = control:GetNamedChild("FieldsScrollChild")
    self.helpImpactTitle = self.helpScrollChild:GetNamedChild("ImpactTitle")
    self.helpCategoryTitle = self.helpScrollChild:GetNamedChild("CategoryTitle")
    self.helpSubcategoryTitle = self.helpScrollChild:GetNamedChild("SubcategoryTitle")
    self.helpDetailsTitle = self.helpScrollChild:GetNamedChild("DetailsTitle")
    self.helpDetailsTextControl = self.helpScrollChild:GetNamedChild("DetailsTextLine")
    self.helpDescriptionTitle = self.helpScrollChild:GetNamedChild("DescriptionTitle")
    self.helpSubcategoryContainer = self.helpScrollChild:GetNamedChild("SubcategoryContainer")
    self.helpDetailsContainer = self.helpScrollChild:GetNamedChild("DetailsContainer")
    self.helpCategoryComboBoxControl = self.helpScrollChild:GetNamedChild("CategoryCB")
    self.helpSubcategoryComboBoxControl = self.helpScrollChild:GetNamedChild("SubcategoryCB")
    self.helpSubmitButton = self.control:GetNamedChild("SubmitButton")
    ZO_HELP_GENERIC_TICKET_SUBMISSION_MANAGER:RegisterCallback("CustomerServiceFeedbackSubmitted", function (...) self:OnCustomerServiceFeedbackSubmitted(...) end)
end
function HelpSubmitFeedback_Keyboard:InitializeComboBoxes()
    local function CreateComboBox(childName)
        local combo = ZO_ComboBox_ObjectFromContainer(self.helpScrollChild:GetNamedChild(childName))
        combo:SetSortsItems(false)
        combo:SetFont("ZoFontWinT1")
        combo:SetSpacing(4)
        return combo
    end
    self.helpImpactComboBox = CreateComboBox("ImpactCB")
    self.helpCategoryComboBox = CreateComboBox("CategoryCB")
    self.helpSubcategoryComboBox = CreateComboBox("SubcategoryCB")
    
    local helpImpactComboBoxControl = self.helpScrollChild:GetNamedChild("ImpactCB")
    local function OnComboBoxEntryMouseEnter()
        InitializeTooltip(InformationTooltip, helpImpactComboBoxControl, RIGHT, -10)
        InformationTooltip:AddLine(GetString(SI_CUSTOMER_SERVICE_FEEDBACK_IMPACT_DESCRIPTION), "", ZO_NORMAL_TEXT:UnpackRGBA())
    end
    local function OnComboBoxEntryMouseExit()
        ClearTooltip(InformationTooltip)
    end
    helpImpactComboBoxControl:SetHandler("OnMouseEnter", OnComboBoxEntryMouseEnter)
    helpImpactComboBoxControl:SetHandler("OnMouseExit", OnComboBoxEntryMouseExit)
    local function SetupComboBox(comboBox, fieldData, callback)
        if fieldData.universallyAddEnum then
            local entry = comboBox:CreateItemEntry(GetString(fieldData.enumStringPrefix, fieldData.universallyAddEnum), callback)
            entry.index = fieldData.universallyAddEnum
            comboBox:AddItem(entry, ZO_COMBOBOX_SUPPRESS_UPDATE)
        end
        local iterationEntries = {}
        for i = fieldData.iterationBegin, fieldData.iterationEnd do
            local entry = comboBox:CreateItemEntry(GetString(fieldData.enumStringPrefix, i), callback)
            entry.index = i
            table.insert(iterationEntries, entry)
        end
        if fieldData.sortFunction then
            table.sort(iterationEntries, fieldData.sortFunction)
        end
        for _, entry in ipairs(iterationEntries) do
            comboBox:AddItem(entry, ZO_COMBOBOX_SUPPRESS_UPDATE)
        end
        comboBox:SelectItemByIndex(1)
    end
    local function OnCategoryChanged()
        self:UpdateSubcategories()
        self:UpdateDetailsComponents()
        self:UpdateSubmitButton()
    end
    SetupComboBox(self.helpImpactComboBox, ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.IMPACT], function() self:UpdateSubmitButton() end)
    SetupComboBox(self.helpCategoryComboBox, ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.CATEGORY], OnCategoryChanged)
end
function HelpSubmitFeedback_Keyboard:InitializeTextBox()
    self.details = self.helpScrollChild:GetNamedChild("DetailsTextLineField")
    self.details:SetMaxInputChars(MAX_HELP_DETAILS_TEXT)
    self.details:SetDefaultText(GetString(SI_CUSTOMER_SERVICE_ENTER_NAME))
    --Storing the text field and adding handlers to the text events so the Submit Button can be enabled/disabled when the player has typed something in
    --The Submit Button is disabled when the details text is empty (and the details text is visible)
    self.details:SetHandler("OnTextChanged",function() self:UpdateSubmitButton() end)
    self.description = self.helpScrollChild:GetNamedChild("DescriptionBodyField")
    self.description:SetMaxInputChars(MAX_HELP_DESCRIPTION_BODY)
    self.description:SetDefaultText(GetString(SI_CUSTOMER_SERVICE_DEFAULT_DESCRIPTION_TEXT_FEEDBACK))
    --The Submit Button is disabled when the description text is empty
    self.description:SetHandler("OnTextChanged",function() self:UpdateSubmitButton() end)
    self.description:SetText("")
end
function HelpSubmitFeedback_Keyboard:InitializeCheckButton()
    self.helpAttachScreenshotCheckButton = self.helpScrollChild:GetNamedChild("AttachScreenshotCheckButton")
    ZO_CheckButton_SetUnchecked(self.helpAttachScreenshotCheckButton)
end
function HelpSubmitFeedback_Keyboard:UpdateSubcategories()
    local categoryIndex = self.helpCategoryComboBox:GetSelectedItemData().index
    self.helpSubcategoryComboBox:ClearItems()
    local subcategoryData = ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.SUBCATEGORY]
    self.subcategoryContextualData = subcategoryData.categoryContextualData[categoryIndex]
    if self.subcategoryContextualData == nil then
        self:SetSubcategoryContentHidden(true)
    else
        self:SetSubcategoryContentHidden(false)
        local enumStringPrefix = subcategoryData.enumStringPrefix
        local function OnSubcategoryChanged()
            self:UpdateSubmitButton()
        end
        if subcategoryData.universallyAddEnum then
            local defaultEntry = self.helpSubcategoryComboBox:CreateItemEntry(GetString(enumStringPrefix, subcategoryData.universallyAddEnum), OnSubcategoryChanged)
            defaultEntry.index = subcategoryData.universallyAddEnum
            self.helpSubcategoryComboBox:AddItem(defaultEntry, ZO_COMBOBOX_UPDATE_NOW)
        end
        for i = self.subcategoryContextualData.iterationBegin, self.subcategoryContextualData.iterationEnd do
            local entry = self.helpSubcategoryComboBox:CreateItemEntry(GetString(enumStringPrefix, i), OnSubcategoryChanged)
            entry.index = i
            self.helpSubcategoryComboBox:AddItem(entry, ZO_COMBOBOX_UPDATE_NOW)
        end
        if subcategoryData.otherEnum then
            local otherEntry = self.helpSubcategoryComboBox:CreateItemEntry(GetString(enumStringPrefix, subcategoryData.otherEnum), OnSubcategoryChanged)
            otherEntry.index = subcategoryData.otherEnum
            self.helpSubcategoryComboBox:AddItem(otherEntry, ZO_COMBOBOX_UPDATE_NOW)
        end
        local PERFORM_CALLBACK = false
        self.helpSubcategoryComboBox:SelectItemByIndex(1,PERFORM_CALLBACK)
    end
end
function HelpSubmitFeedback_Keyboard:UpdateDetailsComponents()
    self.details:SetText("")
    if self.subcategoryContextualData then
        if self.subcategoryContextualData.detailsTitle then
            self:SetDetailsContentHidden(false)
            self.helpDetailsTitle:SetText(self.subcategoryContextualData.detailsTitle)
        else
            self:SetDetailsContentHidden(true)
        end
    else
        self:SetDetailsContentHidden(true)
    end
end
function HelpSubmitFeedback_Keyboard:SetSubcategoryContentHidden(shouldHide)
    self.helpSubcategoryComboBoxControl:SetHidden(shouldHide)
    self.helpSubcategoryTitle:SetHidden(shouldHide)
    local offsetY = 0
    if not shouldHide then
        offsetY = 20
    end
    self.helpSubcategoryContainer:SetAnchor(TOPLEFT, self.helpCategoryComboBoxControl, BOTTOMLEFT, 0, offsetY)
end
function HelpSubmitFeedback_Keyboard:SetDetailsContentHidden(shouldHide)
    self.helpDetailsTextControl:SetHidden(shouldHide)
    self.helpDetailsTitle:SetHidden(shouldHide)
    local offsetY = 0
    if not shouldHide then
        offsetY = 20
    end
    self.helpDetailsContainer:SetAnchor(TOPLEFT, self.helpSubcategoryContainer, BOTTOMLEFT, 0, offsetY)
end
function HelpSubmitFeedback_Keyboard:UpdateSubmitButton()
    local enableSubmitButton = true
    if self.helpCategoryComboBox == nil or self.helpImpactComboBox == nil or self.helpSubcategoryComboBox == nil then
        enableSubmitButton = false
    elseif self.helpImpactComboBox:GetSelectedItemData().index <= ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.IMPACT].invalidEntry then
        enableSubmitButton = false
    elseif self.helpCategoryComboBox:GetSelectedItemData().index <= ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.CATEGORY].invalidEntry then
        enableSubmitButton = false
    elseif not self.helpSubcategoryComboBoxControl:IsHidden() and self.helpSubcategoryComboBox:GetSelectedItemData().index <= ZO_HELP_SUBMIT_FEEDBACK_FIELD_DATA[ZO_HELP_TICKET_FIELD_TYPE.SUBCATEGORY].invalidEntry then
        enableSubmitButton = false
    elseif not self.helpDetailsTextControl:IsHidden() and self.details:GetText() == "" then
        enableSubmitButton = false
    elseif self.description:GetText() == "" then
        enableSubmitButton = false
    end
    self.helpSubmitButton:SetEnabled(enableSubmitButton)
end
function HelpSubmitFeedback_Keyboard:ClearFields()
    self.helpImpactComboBox:SelectItemByIndex(1)
    self.helpCategoryComboBox:SelectItemByIndex(1)
    self.description:SetText("")
    ZO_CheckButton_SetUnchecked(self.helpAttachScreenshotCheckButton)
end
function HelpSubmitFeedback_Keyboard:AttemptToSendFeedback()
    --Create the Request
    local impactId = self.helpImpactComboBox:GetSelectedItemData().index
    local categoryId = self.helpCategoryComboBox:GetSelectedItemData().index
    local detailsText = self.details:GetText()
    local descriptionText = self.description:GetText()
    local attachScreenshot = ZO_CheckButton_IsChecked(self.helpAttachScreenshotCheckButton)
    local subcategoryId
    if not self.helpSubcategoryComboBoxControl:IsHidden() then
        subcategoryId = self.helpSubcategoryComboBox:GetSelectedItemData().index
    end
    ZO_HELP_GENERIC_TICKET_SUBMISSION_MANAGER:AttemptToSendFeedback(impactId, categoryId, subcategoryId, detailsText, descriptionText, attachScreenshot)
end
function HelpSubmitFeedback_Keyboard:OnCustomerServiceFeedbackSubmitted(eventCode, response, success)
    self:ClearFields()
end
--Global XML
    if IsSubmitFeedbackSupported() then
        HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD = HelpSubmitFeedback_Keyboard:New(self)
    end
end
    HELP_CUSTOMER_SERVICE_SUBMIT_FEEDBACK_KEYBOARD:AttemptToSendFeedback()
end