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local HELP_ASK_FOR_HELP_CATEGORY_INFO =
{
[ CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_CHARACTER_ISSUE ] =
{
ticketCategory = TICKET_CATEGORY_CHARACTER_ISSUE ,
} ,
[ CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_REPORT_PLAYER ] =
{
subcategoryStringName = "SI_CUSTOMERSERVICEASKFORHELPREPORTPLAYERSUBCATEGORY" ,
subcategories =
{
{
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_BAD_NAME ,
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_HARASSMENT ,
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_CHEATING ,
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_OTHER ,
} ,
} ,
} ,
[ CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_REPORT_GUILD ] =
{
subcategoryStringName = "SI_CUSTOMERSERVICEASKFORHELPREPORTGUILDSUBCATEGORY" ,
subcategories =
{
{
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_GUILD_NAME ,
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_GUILD_LISTING ,
} ,
{
ticketCategory = TICKET_CATEGORY_REPORT_GUILD_DECLINE_MESSAGE ,
} ,
} ,
} ,
}
end
local iconData =
{
categoryFragment = HELP_CUSTOMER_SERVICE_ASK_FOR_HELP_KEYBOARD_FRAGMENT ,
up = "EsoUI/Art/Help/help_tabIcon_CS_up.dds" ,
down = "EsoUI/Art/Help/help_tabIcon_CS_down.dds" ,
over = "EsoUI/Art/Help/help_tabIcon_CS_over.dds" ,
}
ZO_HELP_GENERIC_TICKET_SUBMISSION_MANAGER : RegisterCallback ( "CustomerServiceTicketSubmitted" , function ( ... )
end
end )
end
return combo
end
end
for i = CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_ITERATION_BEGIN , CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_ITERATION_END do
-- Omit Submit Feeback since it's Gamepad only per CS (at least that's how it's been setup previously)
if i ~= CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_SUBMIT_FEEDBACK then
entry . index = i
end
end
end
end
--Storing the text field and adding handlers to the visibility events so the Submit Button can be enabled/disabled when the player has typed something in
--The Submit Button is disabled when the details text is empty (and the details text is visible)
self . detailsDefaultTextField : SetHandler ( "OnEffectivelyShown" , function ( ) self : UpdateSubmitButton ( ) end )
self . detailsDefaultTextField : SetHandler ( "OnEffectivelyHidden" , function ( ) self : UpdateSubmitButton ( ) end )
ZO_EditDefaultText_Initialize ( self . description , GetString ( SI_CUSTOMER_SERVICE_DEFAULT_DESCRIPTION_TEXT_GENERIC ) )
--The Submit Button is disabled if the description text is empty
self . descriptionDefaultTextField : SetHandler ( "OnEffectivelyShown" , function ( ) self : UpdateSubmitButton ( ) end )
self . descriptionDefaultTextField : SetHandler ( "OnEffectivelyHidden" , function ( ) self : UpdateSubmitButton ( ) end )
end
{
canQueue = true ,
mustChoose = true ,
title =
{
} ,
{
} ,
buttons =
{
{
} ,
} ,
} )
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO [ categoryIndex ]
if mainArray == nil then
else
else
local entry = ZO_ComboBox : CreateItemEntry ( GetString ( mainArray . subcategoryStringName , subcategoryId . value ) , function ( ) self : UpdateSubmitButton ( ) end )
entry . index = i
end
end
end
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO [ categoryIndex ]
if mainArray == nil then
else
local title = mainArray . detailsTitle
if title == nil then
else
end
end
end
local offsetY = 0
offsetY = 20
end
self . helpSubcategoryContainer : SetAnchor ( TOPLEFT , self . helpCategoryComboBoxControl , BOTTOMLEFT , 0 , offsetY )
end
local offsetY = 0
offsetY = 20
end
end
local enableSubmitButton = true
if self . helpCategoryComboBox == nil or self . helpSubcategoryComboBox == nil or self . descriptionDefaultTextField == nil or self . details == nil then
enableSubmitButton = false
elseif self . helpCategoryComboBox : GetSelectedItemData ( ) . index <= CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_NONE then
enableSubmitButton = false
elseif not self . helpSubcategoryComboBoxControl : IsHidden ( ) and self . helpSubcategoryComboBox : GetSelectedItemData ( ) . index <= 0 then
enableSubmitButton = false
elseif not self . helpDetailsTextControl : IsHidden ( ) and not self . detailsDefaultTextField : IsHidden ( ) then
enableSubmitButton = false
enableSubmitButton = false
end
end
end
if categoryId . index == category then
local PERFORM_CALLBACK = false
break
end
end
end
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO [ categoryIndex ]
if mainArray and mainArray . subcategories then
local PERFORM_CALLBACK = false
break
end
end
end
end
end
if category then
if subcategory then
end
end
if playerName then
end
end
--Populate the ticket fields
--Category and subcategory values must be valid as they enable the submit button to be clicked On
local mainArray = HELP_ASK_FOR_HELP_CATEGORY_INFO [ categoryIndex ]
local ticketCategory = TICKET_CATEGORY_OTHER
if mainArray . subcategories then
ticketCategory = mainArray . subcategories [ subcategory ] . ticketCategory
else
ticketCategory = mainArray . ticketCategory
end
end
end
if categoryIndex == CUSTOMER_SERVICE_ASK_FOR_HELP_CATEGORY_REPORT_PLAYER then
end
end
if success then
end
end
--Global XML
end
end
ZO_PlatformOpenApprovedURL ( APPROVED_URL_ESO_FORUMS , GetString ( SI_CUSTOMER_SERVICE_ESO_FORUMS_LINK_TEXT ) , GetString ( SI_URL_APPLICATION_WEB ) )
end |